These are conducted annually. Parents are asked their views on a wide variety of topics allowing the school to celebrate what we are doing well but also to consider and improve where there are concerns.
Parent Survey November 2020
Thank you to the many parents who completed our parent survey for November 2020.
These four questions/opinions had overwhelmingly positive results:
- 'I believe that working hard at school is important for my child’s future.'
- 'It is important to me that my child attends school every day.'
- 'Doing well in GCSEs will be important for my child’s future.'
- 'The school is good at letting me know important information, e.g., about school events and dates.'
Parent written comments:
'Whenever I have needed contact about my son, the staff are very quick and efficient at replying to emails and phone calls. I would especially like to thank his head of year who has been amazing, and I thank her for all her continued support with my son.'
'I love the tutor contact. It's so helpful to have a single point of contact.'
'I know the school is receptive and willing to listen. And that gives me confidence about contacting them.'
'I was very pleased with the virtual parents evening about my daughter. I think it was particularly important and useful to meet with them this early on. I was impressed that the school organised this as a virtual meeting and it worked really well.'
'I can see a direct correlation between his working hard at school and his developing in particular subjects.'
'I have noticed how confident and happy she has been since starting secondary school. I feel Wye school has placed emphasis on these areas, to ensure new pupils have settled well. My daughter looks forward to school.'
'Think the school has done a lot to ensure the school stays open and operates for the children during COVID crisis.'
'Whenever I contact school any queries are dealt with swiftly and efficiently.'
'Impressed with the clarity and rapidity of information relating to positive cases and actions required. Appreciate the extra hour added to timetable on Tuesdays to help with catch-up. Have noted the difference between online teaching quality and quantity now versus in early lockdown and evidence of much better organisation as staff and pupils getting more used to online learning.'
'I cannot praise the school and staff enough. My child moved to the school just before the pandemic and the support given has been amazing, in very difficult circumstances.'
These four questions/opinions had the most constructive criticisms attached to them:
- 'The school makes it easy for me to find out what my child is learning, so that I can support their learning at home.'
- 'I feel confident supporting my child’s learning at home.'
We responded to this feedback by reviewing and updating the curriculum information on our website, aiming to enable parents to see what their child is studying in any given term in any given subject.
- 'School reports contain useful information that I can act on to help my child.'
There were a range of comments/requests about reports that did not all ask for one particular change. Mr Rutland will review the comments and consider how to adapt reports in response.
- 'Extra-curricular opportunities (e.g., sport, trips, clubs).'
There were a range of comments relating to extra-curricular opportunities, many of which related to changes during the COVID period. The COVID adaptions and changes will end and when they do, we will be offering extra-curricular opportunities in these ways:
-Tuesday Period 6 - we will offer all Key Stage 3 and 4 students a choice of extra-curricular activities including creative and sport choices that last one hour. This is in response to the comments that our previous lunch time offer was rushed/removed social and eating time.
-Enrichment Week - we will continue to offer a week of extra-curricular activities and trips in July.
-Sports Fixtures - we will continue to offer sports teams and fixtures, mainly after school, across a range of sports.
-After-school clubs - Duke of Edinburgh Award and Combined Cadet Force will run after school once a week.
-Peripatetic Music - Ms Apps will offer a range of extra Music lessons each year using external music tutors.
-Lunch Time Clubs - in addition to the Tuesday Period 6 extra-curricular offer, a small number of lunchtime clubs will also run including Eco-School Club and Nature Club.
'No staff email addresses listed on website, alternatively an email from the class tutor would be helpful at the start of term to make a link.'
Please direct enquiries to either your child's form tutor or to the school office who will pass to relevant staff, firstname.lastname@example.org
We agree that a message for new parents from their child's tutor will aid this process and will ensure that routinely happens.
In the 2019- 2020 Survey the highlights were the following:
Parents told us that they felt welcome at Wye school (82%), that they would recommend the school to family and friends (86%), that children were safe (95%) and that they felt that they could contact the schools about any issue (82%), that teaching was good (83%) and that the school’s academic performance was impressive (81%).
However, whilst still majority positive, some areas were less strongly positive, prompting us to make some changes:
A smaller majority of parents (68%) felt that reports were well timed. Parents also suggested that we should look at the content of our reports – 64% said that they found the information sent home useful.
As a result of this we have very carefully considered the timing of reports for this year. We have put in an extra set of reports which will come out before half term to support parents and students in understanding their current level of progress given the fact that students have been working remotely for much of last year.
We have also ensured that there is a greater depth of explanation presented to parents with reports so that they are aware of the criteria that teachers are using in order to come to grading decisions.
The next Parental Survey opens on the 2nd November 2020 and will be open for 1 month (closes 4th December).
Parent Voice Meeting, Tuesday 27th November 2018
- Buses - some parents expressed dissatisfaction with the promptness of the service buses, the times of the Stage Coach public buses, the lack of interaction of some drivers with parents if there are issues on the bus and the price increase of the Young Persons Travel Pass. The school explained how to contact Kent County Council and the individual bus companies, who are the decision makers for the bus services.
- Behaviour Policy - some parents wanted to know if the school supported students who were being sanctioned under the behaviour policy. The school explained how we support students and steps that happen if particular students are regularly being sanctioned.
- Communication - some parents expressed that they had issues with the format/explanation of reports sent home, the ability to communicate with teachers about homework issues and unanswered emails. The school asked that if a parent is having issues contacting a particular member of staff they copy in the school office who will ensure their line manager knows. The school also committed to including a better explanation of grades and numbers used with the next report sent home. A question about parents evening led the school to make it clear that it is optional whether students attend with their parents or not, we are happy to talk to the parent about their child, or to the child with their parent, to suit the family preference.
- Mental Health - a parent asked if we have anything in place to support the mental health of our students, and recommended an NHS programme if we do not. The school explained that we work with the school nursing service, particularly for Year 11 and 12 students experiencing exam stress, and that our school safeguarding team are alert to the signs of emerging mental health issues for students and will contact parents if we have any worries.
- PTFA - there was discussion of how the PTFA will operate going forward. The next meeting date will be sent out as soon as arranged.
- Attendance - two parents expressed opinions/asked questions about the more formal letters and requests for medical proof of absence that the school has been using this year. The school explained that in the past we had not fully followed the Kent County Council attendance system but now that we are full size and have an attendance officer we have come into line with the way the county and other Kent schools work, as we are required to do.
- Mobile Phones - parents commented that they liked the new mobile phone policy. The school replied that it was working well and social media related issues at school had virtually ceased as a result of it.